In Touch - Touch Screen Card Machines; Your Emails
Download Touch Screen Card Machines; Your Emails
Recently, a number of In Touch listeners have told us they're finding more touch screen card machines in their daily lives. These are the machines that do not have any raised buttons or tactile feedback. Supposedly, this type of machine is the future because most are operated by a similar technology as what is inside a smart phone. This gives a business a wider variety of payment options, and they can often be quicker and more reliable than the traditional machines we're all used to. But just how accessible are they when blind or visually impaired people are not able to use the contactless payment feature?
We speak to three visually impaired people about their experiences on this, we ask a small business why they decided to opt for a touch screen machine, we ask a manufacturer about whether accessibility is considered in the design process of their machines and to The RNIB about what you can do if you are unable to use one.
Presenter: Peter White
Producer: Beth Hemmings
Published on Thursday, 11th November 2021.
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