Money Box - Money Box Live: The Art of a Complaint
Download Money Box Live: The Art of a Complaint
In the UK, millions of people go without the refunds, the replacements and resolutions they're entitled to - because they don’t know how to complain. In this podcast, we talk about the art of the complaint. What are your rights and how can you enforce them?
The experts on the panel are Lisa Webb, senior lawyer at the consumer rights company Which?, and Helen Dewdney, a consumer champion.
Presenter: Felicity Hannah
Producer: Amber Mehmood
Editor: Elisabeth Mahy
Published on Wednesday, 8th March 2023.
Available Podcasts from Money Box
We are not the BBC, we only list available podcasts. To find out more about the programme including episodes available on BBC iPlayer, go to the Money Box webpage.