Carrie is a call handler for the ambulance service. Every day she makes split-second decisions as she deals with a succession of emergencies; from a young man who has fallen whilst attempting to put up a flag, to a mother dealing with the death of her only son. Carrie is gifted with the knack of calmly helping people through their most vulnerable moments. Each episode is a collage of heart-stopping stories, where Carrie’s indiscriminate acts of kindness can mean the difference between life and death.
The programme contains scenes of a traumatic nature.
Carrie ….. Sarah Ridgeway
Will ….. Rick Warden
Ian ….. Michael Jibson
Nick ….. Archie Christoph-Allen
David/ Æssan ….. Keneth Collard
Peter ….. Sam Dale
Bella ….. Sadie Gray
Natalie ….. Anna Spearpoint
Lauren ….. Yasmin Mwanza
Gwen ….. Clare Corbett
Production Co-ordinator ….. Luke MacGregor
Technical Producers ….. Keith Graham, Sam Dickinson
Writer ….. Al Smith
Director ….. Sally Avens
A BBC Studios Production.
Published on Wednesday, 6th May 2026.
Available Podcasts from Life Lines
We are not the BBC, we only list available podcasts. To find out more about the programme including episodes available on BBC iPlayer, go to the Life Lines webpage.