The Grenfell Tower Inquiry Podcast - 33 Operations Manager Smith

Senior Operations Manager Joanne Smith gives the inquiry its first insight into the 999 control room. 344 calls were made to 999 on the night of the fire, many from residents unable to leave their flats because of fire heat or smoke. Joanne Smith tells the inquiry what guidance was given to residents who called the emergency services.

Published on Wednesday, 11th July 2018.

Available Podcasts from The Grenfell Tower Inquiry Podcast

Subscribe to The Grenfell Tower Inquiry Podcast

We are not the BBC, we only list available podcasts. To find out more about the programme including episodes available on BBC iPlayer, go to the The Grenfell Tower Inquiry Podcast webpage.